Modern Slavery Statement for Carpet Cleaners E11

This Modern Slavery Statement sets out the steps Carpet Cleaners E11 has taken, and continues to take, to ensure that modern slavery and human trafficking are not taking place within our business or our supply chains. We are committed to acting ethically and with integrity in all our operations and relationships.

Our Commitment and Zero-Tolerance Policy

Carpet Cleaners E11 maintains a strict zero-tolerance policy towards all forms of modern slavery, human trafficking, forced labour, and exploitation. This applies to every aspect of our business, from the recruitment and management of our workforce to how we source products, materials, and services. We expect all those we work with to share this commitment and to uphold the same high standards.

We do not knowingly engage with any supplier, contractor, or partner involved in practices that violate basic human rights or labour standards. Any confirmed breach of this policy may result in the termination of the business relationship and, where appropriate, notification to the relevant authorities.

Our Business and Supply Chains

Carpet Cleaners E11 provides professional carpet and upholstery cleaning services. Our supply chains include providers of cleaning equipment, chemicals, tools, vehicles, maintenance, and various business support services. While we consider the overall risk of modern slavery in our sector to be relatively low, we recognise that no organisation is immune and that vigilance is essential.

We are committed to working only with suppliers who can demonstrate that they operate in compliance with applicable labour laws and human rights standards. We encourage open dialogue with suppliers to promote ethical conduct and continuous improvement.

Supplier Standards and Audits

To support our zero-tolerance stance, Carpet Cleaners E11 has established clear expectations for suppliers and partners. We require suppliers to confirm that they do not use forced, bonded, or involuntary labour and that they provide fair working conditions, including lawful wages, working hours, and safe workplaces.

We conduct proportionate supplier due diligence, which may include requesting documented policies, reviewing publicly available information, and, where appropriate, conducting audits or assessments. For higher-risk categories of goods or services, we may increase the level of scrutiny and monitoring. If a supplier fails to meet our standards or refuses to engage constructively on identified concerns, we will review and, if necessary, end the relationship.

Reporting Channels and Whistleblowing

Carpet Cleaners E11 encourages all staff, suppliers, and other stakeholders to report any concerns or suspicions related to modern slavery or unethical labour practices. Concerns can be raised through internal management channels or directly to senior leadership without fear of retaliation.

We take all reports seriously and will investigate promptly, fairly, and confidentially where possible. If an investigation finds evidence of modern slavery or related abuse, we will take appropriate corrective and remedial action. This may include working with the supplier to rectify issues, terminating contracts, and cooperating with relevant authorities where necessary.

Training and Awareness

We recognise that awareness and understanding are crucial to preventing modern slavery. Carpet Cleaners E11 provides information and guidance to relevant staff, particularly those involved in procurement, supplier management, and recruitment, so they can identify signs of exploitation and understand the correct steps to take if they have concerns.

We aim to foster a culture where ethical behaviour is valued and where employees feel confident to challenge practices that may be inconsistent with our values and legal obligations.

Monitoring, Accountability, and Annual Review

Carpet Cleaners E11 regularly reviews its internal processes and supplier relationships to ensure that our approach to modern slavery remains effective and proportionate. Senior management is responsible for overseeing compliance with this statement, monitoring risk areas, and ensuring that any necessary improvements are implemented.

This Modern Slavery Statement is reviewed annually to reflect changes in our business, in legislation, and in recognised best practice. We will update our procedures and expectations as needed to strengthen our efforts to prevent modern slavery and to protect the rights and dignity of all people connected with our operations.

This statement has been approved by the leadership of Carpet Cleaners E11, who are responsible for its implementation and ongoing review.